Frequently asked questions
What information can I engrave?
You can engrave important information such as a name, emergency contact number, medical condition, allergies, medications, or other essential details. The available engraving space may vary depending on the product.
Is the engraving permanent?
Yes. The information is permanently engraved directly onto the product, so it won’t peel off like a sticker or printed label. For best results, always check your personalization details carefully before placing your order.
How long does shipping take?
Processing and delivery times may vary depending on the product and destination. Personalized items require additional time for engraving before shipment. You’ll receive tracking information once your order has been dispatched.
Are your Medical ID products waterproof?
Our Medical ID products are designed for everyday use and can handle normal exposure to water. Water resistance may vary by product, so please check the individual product description for specific care recommendations.
Which product should I choose?
Choose the Medical ID product that best fits your lifestyle and needs. Bracelets are ideal for information that should remain visible and easily accessible, while Medical ID keychains are a convenient option for bags, keys, or everyday carry. Check each product page for personalization options and available engraving space.